Our ‘No Quibbles’ Promise

Self Storage…the fair way

FORT LOCKS FAIR TRADING

OUR FAIR TRADING, NO ‘QUIBBLES’, NO ‘HIDDEN CATCHES’ PROMISE!

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We only charge for storage by the day – any unused portion of storage is refunded to you.
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We don’t charge for access to your unit – you can access your unit 24/7.
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Every now and then you (or the bank!) might overlook a payment. It happens. We’ll be fair with you about late payment charges.
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You don’t have to buy our insurance; you can use your own.

We’re members of the Self Storage AssociationBanbury Chamber of Commerce and the Federation of Small Businesses – but we also like to show our customers that we really do care about giving you the very best in professionalism and service.

Yes, of course, like every business, we have terms and conditions of trading. But being in business is about relationships, and about treating customers how we would like to be treated ourselves. So we’ve come up with our own ‘Fair Trading Promise’, just to highlight that at Fort Locks Self Storage, we go that extra mile.

So next time you’re in Banbury town centre, why not pop in to have a coffee with us and a chat about your storage needs. You’ll find an honest welcome and people who you can trust; not to mention, the best storage facility in Banbury!

REAL TESTIMONIALS

Recent Reviews
From Our Customers

Fort Locks Self Storage
4.8
Based on 63 reviews
powered by Google
Steve Davies
Steve Davies
15:47 16 Nov 20
We have used Fort Locks for over 2 years and will not go anywhere else should we need secure storage in the future. A... massive thank you to all the staff who have given great service, always with a smile and a cup of coffee (pre covid of course). A very secure and tidy facility with 24 hour access. Having left the padlock off of our unit, Jeff phoned me within a few minutes to let me know - fantastic! Needless to say we would strongly recommend using Fort Locks.read more
Footsoft Updates
Footsoft Updates
08:02 21 Oct 20
An exceptionally friendly service, with an ultra helpful team, the level of care and attention was second-to-none. ... After wanting some storage at short notice, the offer seemed good, so we took it, but the actual experience blew us away. For anyone needing domestic storage I'd say there's no need to look anywhere else. For any business needing commercial storage, I would recommend using this facility even if just to experience and learn from the customer service levels! If only more businesses trreated their customers like this. We all have a lot to learn. 24/7 access and a clean and tidy provision only add to the reasons why we wouldn't look anywhere else next time. So refreshing to meet a team with a 'can-do' attitude, rather than be presented with a list of 'can't dos' which is what we experienced when considering other options.read more
Nick Whitehead
Nick Whitehead
09:58 27 Aug 20
I have used Fort Locks for over 2 years now. The staff are always very friendly and accommodating. The site is very... secure and well maintained. 24-hour access was a must for me and at Fort locks this is very easy while still maintaining the high security. The prices are very good, and I would recommend them to anyone. 5 Star Serviceread more
Maurice Lyte
Maurice Lyte
09:57 21 Aug 20
Very clean, neat and tidy. Jeff explained everything perfectly and very professional.
Nikkie Pearce
Nikkie Pearce
12:10 07 Aug 20
What a wonderful company! Such friendly and helpful staff. Great value for money. I used Fort Locks when moving house... and I was 100% confident that my stuff was safe and secure while in their facility. They even let the removal company in and out so that I didn't need to attend the site.I have no hesitation what so ever in highly recommending Fort Locks. Thank you Annie and Nick for all your help, you made moving a little less stressful.read more
Don Hawkins
Don Hawkins
20:35 30 May 20
A really helpful, efficient and professional service. Everyone we dealt with was very friendly and couldn't do enough... to help. I wouldn't hesitate in recommending Fort Locks.read more
Sophia Malik
Sophia Malik
10:59 07 Apr 20
I have tried 2 local storage places before coming here and this one exceeds them all. Welcoming, friendly and efficient... service. I would highly recommend fort locks for your storage solution. The units are clean, and easily accessible and the staff are just great. I will definitely return in the future if I require storage again. I highly recommend to others.read more
chris stagg
chris stagg
22:36 17 Mar 20
Great company, always made me welcome when I popped to the unit, tea, coffee or water. Kind helpful team on site,... thanks I will use you again!!read more
bernie b
bernie b
09:08 14 Feb 20
Friendly staff, great customer service
Jacqui Brooks
Jacqui Brooks
20:46 25 Jan 20
I haven’t used the storage facility but go there regularly to purchase strong packing boxes and the best ever packing... tape! Look out for the air balloon.read more
Mike Newton Ninja
Mike Newton Ninja
10:19 25 Dec 19
these guys were really good, helping me out loads when I needed it. thoroughly recommended. Geoff especially - top... bloke, cheers mate.read more
janet friday
janet friday
13:24 30 Sep 19
Excellent storage facility. Good weather proof units. Very helpful and cheerful staff. You only pay for the days you... use the unit and the refund for days you haven't used is paid very promptly.read more
Peter Beard
Peter Beard
22:05 21 Jun 19
Went to book a storage unit and found the staff who i spoke to were friendly and down to earth and took the time to... listen to what size of unit i was looking for and what i was wanting to store.The way i was treated was as though i was family not just another customer coming through the gates and not just wanting to take the money, all in all they made me feel relaxed and felt like familyread more
Martin Pauco
Martin Pauco
14:05 08 May 19
AffordableSafeAccessibleKind staffI would store with them again.They were very helpful and flexible when i was... renting a biggest storage unit. Hassle free, I like the free bottled water touch and tea and coffee. 5 stars!!!read more
Sarah to old to care
Sarah to old to care
11:23 22 Sep 18
Very good very friendly very helpful.
Next Reviews

Take a look at our most recent and real reviews posted on Google for Fort Locks Storage. Don't just take our word for it!