We’re members of the Self Storage Association, Banbury Chamber of Commerce and the Federation of Small Businesses – but we also like to show our customers that we really do care about giving you the very best in professionalism and service.
Yes, of course, like every business, we have terms and conditions of trading. But being in business is about relationships, and about treating customers how we would like to be treated ourselves. So we’ve come up with our own ‘Fair Trading Promise’, just to highlight that at Fort Locks Self Storage, we go that extra mile.
So next time you’re in Banbury town centre, why not pop in to have a coffee with us and a chat about your storage needs. You’ll find an honest welcome and people who you can trust; not to mention, the best storage facility in Banbury!
Thomas Dodds
16:43 14 Jan 22
Fort Locks goes beyond a simple self storage facility, as their staff provide a value added service that's second to... none. Back in November I'd not hired storage before, however due to business expansion we were in need of some room. Immediately the staff were happy to advise, constantly keeping an eye on what would be good value for me - not just good business for them.Fast forward three months, I consider Fort Locks to be an important extension of my business where they handle my inbound logistics with the same professionalism.Highly recommended !read more
Jordan Dunant
11:27 04 Jan 22
Really helpful and very good storage facility that provided everything we needed during our time there. Would... definitely recommend and go back if needed in the future!read more
Gillian Davies
18:52 12 Oct 21
I can honestly say Fort Locks from start to finish have completely taken the stress out of my move. I had downsized... from a 4 bed to a two bed and moved all my belongings from a long term storage to easy accessible to the point of having a key after hours and that was godsend I have to say! to accessing and sorting my things out to the tip or back to my home was fantastic. A big shout out to Jeff amazing guy full of life and positivity that is an asset to the team he made me endless cups of tea while I sorted out my things and helped me big time. Annie and Nick who own the business were extremely friendly and made the whole experience a lot less stressful. Thank you guys I can highly recommend your services not only convenient but clean and secure fantastic thank you. I would definitely use again if needed.read more
sarah roe
16:56 05 Aug 21
Fort Locks came to my rescue when my house move got delayed on the day of sale. I contacted them right at the end of... the day and they were able to provide me with enough storage which ensured my house sale didn't fall through.The facility was clean and very secure. The removal team who were moving my things were very impressed and they said they'd seen a lot of storage places!The owner stayed late for our arrival and was so helpful to me when I arrived as i was very stressed by this point. A huge thank you to all at Fort Locks Storage.read more
Gary Liversage
20:10 14 Jul 21
Really impressed with the service from Nick and his team. Site is clean and tidy and was happy to leave my contents... there whilst we moved in to our new property. Thank you. 👍read more
Emma Read
07:32 06 Jul 21
A clean, secure and easily accessible unit and a very friendly and helpful team. The process to take on the unit was... extremely easy to set up and just as straight forward to give notice to vacate. Fort Locks was the only part of our move which was stress free! Thanks again!read more
Colin Houston
09:31 03 Jul 21
Jeff and the team have always been helpful and efficient. The units are clean and dry and easily accessible. We will... recommend them to anyone who needs storage in the futureread more
steven gregory
21:21 01 Jul 21
Would give 6 stars if possible!! The team are outstanding especially at the time when we were desperate for storage... space and had no where to go, in my time of need and only 1 hours notice they pulled out all the stops to help us and went above and beyond. They are friendly and supportive from day 1 and still the same the day we left. Would definitely use them again without doubt.read more
Lee Rogers
20:26 19 May 21
Great service and very friendly, helpful and professional staff.Made the whole process smooth and easy.Would... definitely use these services again.Highly recommend!read more
Simon Biggart
14:26 12 May 21
My business has rented a storage pod at Fort Locks for many years. The owners and their staff are very efficient and... helpful. The site is convenient and well maintained and the prices reasonable. 5 stars from me! Thank you. Simonread more
Julian Ash
11:46 06 May 21
Best storage facility in Oxfordshire - professional, flexible & friendly service.Highly recommended
Lisa Honess
15:02 05 May 21
So friendly and helpful. Units are clean and well maintained as well as being insulated. Site is tidy and secure. 24... hour access at no extra cost. Really good value and great service.read more
Joe Gates
12:28 07 Apr 21
Fantastic service, good prices, clean and convenient units, would highly recommend.
Chris King
12:28 18 Dec 20
Just won a Christmas treat organised by Fort Locks. Great to see a local business supporting Banbury BID. Looking... forward to some Christmas shopping in Banburyread more
Steve Davies
15:47 16 Nov 20
We have used Fort Locks for over 2 years and will not go anywhere else should we need secure storage in the future. A... massive thank you to all the staff who have given great service, always with a smile and a cup of coffee (pre covid of course). A very secure and tidy facility with 24 hour access. Having left the padlock off of our unit, Jeff phoned me within a few minutes to let me know - fantastic! Needless to say we would strongly recommend using Fort Locks.read more
Footsoft Updates
08:02 21 Oct 20
An exceptionally friendly service, with an ultra helpful team, the level of care and attention was second-to-none. ... After wanting some storage at short notice, the offer seemed good, so we took it, but the actual experience blew us away. For anyone needing domestic storage I'd say there's no need to look anywhere else. For any business needing commercial storage, I would recommend using this facility even if just to experience and learn from the customer service levels! If only more businesses trreated their customers like this. We all have a lot to learn. 24/7 access and a clean and tidy provision only add to the reasons why we wouldn't look anywhere else next time. So refreshing to meet a team with a 'can-do' attitude, rather than be presented with a list of 'can't dos' which is what we experienced when considering other options.read more
Nick Whitehead
09:58 27 Aug 20
I have used Fort Locks for over 2 years now. The staff are always very friendly and accommodating. The site is very... secure and well maintained. 24-hour access was a must for me and at Fort locks this is very easy while still maintaining the high security. The prices are very good, and I would recommend them to anyone. 5 Star Serviceread more
Maurice Lyte
09:57 21 Aug 20
Very clean, neat and tidy. Jeff explained everything perfectly and very professional.
Nikkie Pearce
12:10 07 Aug 20
What a wonderful company! Such friendly and helpful staff. Great value for money. I used Fort Locks when moving house... and I was 100% confident that my stuff was safe and secure while in their facility. They even let the removal company in and out so that I didn't need to attend the site.I have no hesitation what so ever in highly recommending Fort Locks. Thank you Annie and Nick for all your help, you made moving a little less stressful.read more
Don Hawkins
20:35 30 May 20
A really helpful, efficient and professional service. Everyone we dealt with was very friendly and couldn't do enough... to help. I wouldn't hesitate in recommending Fort Locks.read more
Sophia Malik
10:59 07 Apr 20
I have tried 2 local storage places before coming here and this one exceeds them all. Welcoming, friendly and efficient... service. I would highly recommend fort locks for your storage solution. The units are clean, and easily accessible and the staff are just great. I will definitely return in the future if I require storage again. I highly recommend to others.read more
chris stagg
22:36 17 Mar 20
Great company, always made me welcome when I popped to the unit, tea, coffee or water. Kind helpful team on site,... thanks I will use you again!!read more
Jacqui Brooks
20:46 25 Jan 20
I haven’t used the storage facility but go there regularly to purchase strong packing boxes and the best ever packing... tape! Look out for the air balloon.read more
Mike Newton Ninja
10:19 25 Dec 19
these guys were really good, helping me out loads when I needed it. thoroughly recommended. Geoff especially - top... bloke, cheers mate.read more
janet friday
13:24 30 Sep 19
Excellent storage facility. Good weather proof units. Very helpful and cheerful staff. You only pay for the days you... use the unit and the refund for days you haven't used is paid very promptly.read more
Peter Beard
22:05 21 Jun 19
Went to book a storage unit and found the staff who i spoke to were friendly and down to earth and took the time to... listen to what size of unit i was looking for and what i was wanting to store.The way i was treated was as though i was family not just another customer coming through the gates and not just wanting to take the money, all in all they made me feel relaxed and felt like familyread more
Martin Pauco
14:05 08 May 19
AffordableSafeAccessibleKind staffI would store with them again.They were very helpful and flexible when i was... renting a biggest storage unit. Hassle free, I like the free bottled water touch and tea and coffee. 5 stars!!!read more
Take a look at our most recent and real reviews posted on Google for Fort Locks Storage. Don't just take our word for it!