Fort Locks Self Storage joins Trading Standards’ push for fairness and quality!
We’re immensely proud, but I’ll try to keep the back story short and sweet. As members of the Self Storage Association UK, we use the industry best practice Licence Agreement. As part of an major overhaul to make the Licence Agreement more readable, presentable and relevant, SSAUK recently got this ratified by Trading Standards. But, while we were keen to adopt the new Licence Agreement at Fort Locks Self Storage, we needed to make some changes to fit our local business requirements.
That’s when we approached Oxfordshire Trading Standards and asked them if we could become part of the Buy With Confidence scheme. Up to that point, the scheme did not have a category for Self Storage, but Trading Standards were still delighted to help and agreed to put us through a thorough audit. They checked that all our legal terms were fair and equable for the customer, made sure our marketing material and customer correspondence was honest and professional and finally they conducted a random survey of some of our customers to check our service levels. We’re delighted to say that they had no issues – we came through with glowing colours (Rio Gold, perhaps?) and they were able to formally enrol us in the Buy With Confidence scheme earlier this year.
As one of the first self storage businesses in the country to achieve this we are justifiably proud – and, best of all, it gives you the reassurance that, at Fort Locks Self Storage, you’ll receive an honest and professional service.