Fort Locks’ Fair Trading Promise

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Existing customers will vouch for the fact that we’re professional, honest and fair. But we’d also like the world to know ( especially people looking for Self Storage in or near Banbury!) that we set the bar pretty high when it comes to doing business. We’re members of the Self Storage Association, Banbury Chamber of Commerce and the Federation of Small Businesses – but we thought we’d go one stage further to show our customers that we really do care about giving you the very best in professionalism and service. Yes, of course, we have terms and conditions of trading. But being in business is all about relationships, about being decent and treating customers how we would like to be treated ourselves. So we’ve come up with a ‘Fair Trading Promise’, just to highlight that at Fort Locks Self Storage, we go the extra mile.

OUR FAIR TRADING ‘NO QUIBBLE’, ‘NO HIDDEN CATCHES’ PROMISE

Fort Locks Self Storage

  • We only charge by the day – any unused portion of storage is refunded to you
  • We don’t charge for the days you move in or move out
  • We don’t charge for access to your unit – you can access your Unit 24/7
  • Your goods must be insured while in storage; but you don’t have to buy our insurance; you can use your own
  • Every now and then you (or the bank!) might overlook a payment. It happens. We’ll be fair with you about late payment charges

So next time you’re in Banbury town centre, why not pop in to have a coffee with us and a chat about your storage needs. You’ll find an honest welcome and people who you can trust; not to mention, the best storage facility in Banbury!

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